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Features/Ashop Commerce Shopping Cart Software Advantages
Why is Ashop commerce any different from the hundreds of other Ecommerce shopping cart software providers?
Can I use my Ashop Commerce store as a standalone web site?
Will I convert more sales using Ashop Commerce ecommerce software?
Will I have my own domain name or will it be a part of Ashop Commerce's?
Can I sell downloadable goods in my shopping cart?
Pricing
What are the costs to start an online store?
Are there any fixed term contracts with Ashop Commerce?
Can I upgrade and downgrade between the pricing packages at any time?
Getting started?
How do I start selling online?
Will it take long to setup my online store?
How do I setup my online store after purchasing?
Do I need any other tools to get started?
How can I import/export all my products in bulk?
Hosting, Domain and Email
Can I have an e-mail account with my shopping cart?
Can I point more than one domain name to the same store?
Who will be hosting my store?
Store Design
Can I customise my stores design and content?
Is there an HTML knowledge required to set up my shopping cart?
Does Ashop Commerce offer custom designs for my shopping cart?
B2B/Wholesale Feature
How does the B2B function work?
Order Processing
Do you have alerts for new orders?
Can customers log into the site to view the status of an order?
Merchant Accounts
I don't have a merchant account yet, does Ashop Commerce require this to start selling?
I already have a merchant account. Will I be able to use this with Ashop Commerce shopping cart software?
Privacy and Security
What are the security features for transactions?
Can I prevent sales information from being accessed by staff or others?
Promoting Your Ashop Commerce Shopping Cart
Will Ashop Commerce help internet shoppers find my online store?
How do I know how my site is ranking and where most traffic is coming from?
Other
Does Ashop Commerce offer their shopping cart software world wide?
What browsers/computers can I use to access my store admin and view my storefront?
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| Why is Ashop Commerce shopping cart software any different from the other providers? |
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There is a clear difference between Ashop Commerce shopping cart software and other software providers.
Take note of three major differences;
1) Steer clear of "shop in a box" providers. Upgrades, security, support, hosting, bugs, feature upgrades, advice, gateway fees and the software purchase can end up costing you more than you bargained for. Plus they can be hard to set up for the average user.
2) Developing web stores from scratch will cost you time and money without giving you
the professional edge an ASP (application service provider) can give you without all the
hassle. The additional monthly fees also end up similar to Ashop Commerce shopping cart software's monthly fees.
3) Lastly, Ashop Commerce is a professional ecommerce company specialising in shopping cart software development, we provide a total solution to online selling. Most companies will only provide you with a basic version of what we do. Both the functionality and design will
be inferior. Most "shopping cart providers" are hosting companies that "resell"
ecommerce software.
Selling online requires a need to maintain control over every aspect of your e-business:
Stock control, customer relations, search engine promotions, sales reports and invoicing. Click Here for full list of features.
Ashop Commerce Shopping Cart Software Advantages:
FREE tech support services by e-mail, web chat and phone.
Completely customisable design from admin panel
Advanced and ever-improving technology with free upgrades
FREE SSL security
Search engine optimised store
Affordable monthly payments
10 day free trial
No fixed term contracts
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| Can I use my Ashop Commerce online store as a standalone web site? |
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Ashop Commerce shopping cart software is extremely powerful as a stand-alone site. It enables you to manage every aspect of your website information as well as all product, shipping, payment and checkout information through the one web based admin panel.
Your shopping cart contains a custom page creator that allows users to add unlimited custom information pages.
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| Will I convert more sales with my Ashop Commerce shopping cart? |
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Definitely! The unique Ashop Commerce shopping cart layout makes it easy for your customers to reach their desired product destinations. This is important because studies have shown if users can't find what they are looking for (in 12-15 seconds or 3 or less clicks)...they click to the next site in the search engine.
Ashop Commerce shopping cart software enables customers to add, edit and delete products (from the shopping cart) from every page. Your customers can keep shopping and adding products without moving away from their current shopping page.
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| Will I have my own domain name or will it be a part of Ashop Commerce's? |
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Your store belongs to you with your own products. Ashop Commerce hosts your store on your own domain address. Your store will have a domain like this: www.yourdomain.com.au or www.yourdomain.co.uk. Your store will NOT be an extension of the Ashop Commerce domain.
Ashop Commerce shopping cart software will also provide you with a free temporary domain address.
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| Can I sell downloadable goods in my shopping cart? |
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Yes, Ashop Commerce has a feature called digital products. This feature enables the merchant to sell a product key or password to the customer, this will be used to access the downloaded product which is found on a separate custom page in your store.
Some examples which this can be used to sell is;
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| What are the costs to start an online store? |
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Ashop Commerce shopping cart software offers several affordable plans to accommodate any size business. Click here to view our pricing plans. Plans provide you with store set up, FREE tech support, SSL security, reliable Hosting on our top of the line servers, merchant facility integration, all standard features and all future upgrades to the software for free.
You will pay a monthly store fee and a one off setup fee. There are no hidden costs such as per transaction fees. You can cancel your Ashop Commerce monthly plan at any time providing only 30 day's notice.
Click here for a full explanation on your Ashop Commerce shopping cart software set up and monthly fees.
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| Are there any fixed term contracts? |
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Absolutely NOT! If the Ashop Commerce does not meet your requirements in an ecommerce software for any reason, you can cancel your monthly plan giving only 30 day's notice. Be wary of firms that require you to sign a fixed term contract!
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| Can I upgrade and downgrade between the pricing packages at any time? |
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Sure, simply contact Ashop Commerce at any time to upgrade or downgrade your plan. This will take affect on the next bill. Unfortunately we do not allow a downgrade to the light package.
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| How do I start selling online? |
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Just signup and you will instantly receive all set up information directly to your email account.
Get started on your online store in minutes.
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| Will it take long to setup my shopping cart? |
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It will take approximately one hour to add a few products to the system and to familiarize yourself with the shopping cart programme. General product entry will take approximately one minute per product.
All product uploads are free of charge to do yourself.
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| How do I setup my shopping cart after purchase? |
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After signup, you will receive an e-mail detailing how to begin the process of your online
store, along with the Ashop Commerce shopping cart software user manual. This will have all the information you need to get started. The email also provides any contact information for support etc.
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| Do I need any other tools to get started? |
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No. Our shopping cart software is complete and controlled by you from a web-based control panel. You have the ability to control your e-business from any computer connected to the Internet, anywhere in the world. There are no installations, plug-ins or downloads.
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| How can I import/export all my products in bulk? |
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Ashop Commerce has a bulk import/export tool to conveniently handle your inventory list. Microsoft Access and Excel spreadsheets can be uploaded in the correct format to upload new inventory or simply update stock information already in your store.
Unfortunately it's not possible to handle product variants, stock levels or images from spreadsheets.
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| Can I have an e-mail account with my shopping cart? |
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Yes, you can have up to 10 email accounts with your online store, 1 with the light package. These can be added and modified directly from your admin panel.
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| Can I point more than one domain name to the same online store? |
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Yes, you can point as many different domain names as you like to your online store, 1 domain on the light package.
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| Who will be hosting my store? |
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Ashop Commerce is an application service provider meaning will host your shopping cart on our extremely reliable dedicated servers. When you're with Ashop Commerce your store will have a guaranteed 99.8% uptime with daily backups.
This form of setting up an online store is actually more affordable, reliable and secure than hosting your own store.
When you add up;
-hosting
-security
-managing uptime
-adding upgrades
-fixing bugs
-doing search engine optimisation
-receiving up to date advice
-paying for a payment gateway
....and then on top of this having a shopping cart software which doesn't provide you a sufficient ROI, it make sense to go with a managed shopping cart software.
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| Can I customise my online stores design and content? |
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Not a problem! In your admin area you can modify every aspect from site colours and
fonts to button designs and curved page edges. Your store can change products, categories, shipping methods, discounts, payment types, product descriptions and much, much more Ashop Commerce shopping cart software enables you to add, edit and delete at will. This can be done from any computer connected to the Internet in the world! No software to install.
The only time you will need to contact Ashop Commerce is to create a custom design with a brand new layout. This will become a set store design and can not be modified by the merchant as much as a non graphically designed site, you can still change the general content of your store though.
However, you can create a very unique and professional looking store on your own!
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| Is there any HTML knowledge required to set up my Store? |
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You don't need any HTML knowledge to use Ashop Commerce shopping cart software. You do not need to understand HTML or other programming languages to build or maintain your store.
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| Does Ashop Commerce offer custom designs for my store? |
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Yes, Ashop Commerce offers a professional custom store template design: Contact us for more info or take a quick read through our custom design page.
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| How does the B2B functionality work? |
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The B2B or Wholesale function allows the merchant to display different products and different prices for individual products to logged in and approved customers.
The merchant can tag a customer as a B2B client so when they next log into the storefront they will see different products and/or different prices for each product.
For detailed information, please click here.
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| Do you have alerts for new orders? |
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For every order to your online store, you can select to have both email and SMS notification.
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| Can customers log into the site to view the status of their order? |
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Ashop Commerce shopping cart software has a built in feature that allows customers to log into your site to view the status of an order.
Your customers may log into your site from the order confirmation e-mail sent by the Ashop Commerce shopping cart system.
This feature significantly reduces call volume and enhances customer support. These features can be turned off if you do not wish to use them.
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| I don't have a merchant account yet. Does Ashop Commerce shopping cart software require this to start selling? |
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There is no need for a merchant account when using Ashop Commerce to start your store. Ashop Commerce ecommerce software is fully interfaced with Pay Pal, WorldPay and many other systems. If we are not already integrated with your choice of payment system we will have it ready ASAP.
If you wish to accept credit cards without a 3rd party payment processing company you will need a merchant account. Over 85% of all online purchases are made with credit cards, we strongly recommend you accept them when starting out.
Ashop Commerce is directly integrated with most major banks where available so there is no need for a gateway, however, we are also integrated with all of the major and reputable gateway providers.
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| I already have a merchant account, can I still use this with Ashop Commerce shopping cart software? |
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You can use almost any pre-existing merchant account to process your orders online with your Ashop Commerce shopping cart. Simply enter your details into the admin section of your store or call us to make changes.
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| What are the security features for transactions? |
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Ashop Commerce shopping cart provides 128 bit Secure Socket Layer protection free of charge. This is the highest industry-standard encryption to transmit credit card information securely on its way from the shopper to our computers, and from our computers to you, the merchant.
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| Can I prevent sales information from being accessed by staff or others? |
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Your store admin will have multilevel password control to access administration and sales information and will never be published to Ashop Commerce staff or public.
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| Will Ashop Commerce help internet shoppers find my store? |
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To be visible on the internet, you will need to rank highly on the search engines and advertise links to your store.
Your Ashop Commerce shopping cart is a fully optimised and search engine friendly software. Ashop Commerce web site promotion will help you get noticed by search engine submissions, optimisation of keywords, pay-per-click search engines, newsgroups and newsletters.
These are all important to create a successful e-business.
Click here to learn more about our Web Promotion plans.
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| How do i know how my store is ranking and where most traffic is coming from? |
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Your Ashop Commerce shopping cart has tracking facilities to log where your traffic is coming from, the details of those visitors and when they are on your site. This will help you determine when and where you should market your store to get the best sales results.
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| Does Ashop Commerce offer their shopping cart software world wide? |
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Yes, Ashop Commerce provides their software to merchants in Australia, the United States (US) and the United Kingdom (UK).
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| What browsers/computers can I use to access my store admin and view my storefront? |
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You can access your stores admin panel using both a Macintosh and PC.
Using a Macintosh you can access your admin panel using Mozilla Firefox. Download this browser by clicking here
Using a PC you can access your admin panel using Internet Explorer version 5.5 or above. Download this browser by clicking here
Your storefronts are viewable using any browser and any computer.
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